We're obsessed with growth
From enabling companies to flourish, to helping careers bloom.
Created in 2015, we founded SupportNinja to help successful companies solve for scale. By connecting your team with a wider world of talent, you'll be able to free up resources, extend capacity, and accelerate growth.
WHERE WE OPERATE
Global Coverage, Local Excellence
It starts with putting our people first
Our culture is built on a foundation of taking care of our own, investing in continued education and wellness, and developing skills, because we know you can't pour from an empty cup. The natural result? You and your customers are well taken care of.
vs. an industry average of 40.3%.*
Nearly half of our Ninjas join as internal referrals.
On a scale of -100 to +100, the overall eNPS average is 12.*
Our values
Our values
We Value Our People First
We lead with empathy and take care of one another.
We Stay Humble
Caring and committed, we grow with intention and partner with dedication.
We Improve Daily
Relentless and persistent, we pursue improvement for its own sake.
We Embrace Compassionate Candor
We believe that clarity and kindness are twin virtues.
We Live Joyfully
We know a sense of fun is not a distraction. It's central to our culture.
Our community goes beyond the office
Our care for people extends beyond our clients and employees. We support a local orphanage in the Philippines by helping to provide the necessary food, medical and learning programs for all of the children.
Our leadership
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Craig Crisler
Chief Executive Officer
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Jacob Moelter
Chief Operating Officer, Chief Financial Officer
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Megan Hermosillo
Chief Revenue Officer
Brenda Poquette
Chief People Officer
Ken Braatz
Senior Vice President of Information Technology
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Ian Kawetschanky
Chief Of Staff